BLACO — Privacy Policy

This Privacy Policy describes how BLACO, a men’s and women’s perfume store (“we,” “us,” or “our”), collects, uses, and protects your personal information when you interact with our store, website, or services. By placing an order or communicating with us, you agree to the practices outlined below.

1. Information We Collect

When you place an order or interact with BLACO, we may collect the following information:

• Personal identification details:
  Name, phone number, delivery address, and city.

• Order details:
  Products ordered, order history, and delivery preferences.

• Communication data:
  Messages sent to us via email at storeblaco@gmail.com or through other contact channels.

We do not collect bank details or card information because our store operates exclusively on a Cash on Delivery (COD) system.

2. How We Use Your Information

We use your personal information solely for legitimate business purposes, including:

• Processing and delivering your orders.

• Coordinating delivery through our shipping partners.

• Contacting you regarding your order (confirmation, delivery updates, or issues).

• Improving our services and customer experience.

• Responding to inquiries sent to storeblaco@gmail.com.

Your information is not used for unrelated marketing purposes without your consent.

3. Cash on Delivery & Third-Party Delivery

Since BLACO operates on a cash-on-delivery system within Morocco only, your delivery details (name, phone number, and address) may be shared with our delivery partners strictly for order fulfillment.

These third parties are obligated to keep your information confidential and use it only for delivery purposes.

4. Data Protection and Security

We take reasonable administrative and technical measures to safeguard your personal information from unauthorized access, loss, or misuse. Access to customer data is restricted to authorized personnel only.

However, no system is 100% secure, and we cannot guarantee absolute protection against all risks.

5. Data Retention

We retain your personal information only as long as necessary to:

• Complete your order.

• Resolve disputes.

• Comply with legal or administrative requirements.

Once no longer needed, your data is securely deleted or anonymized.

6. Your Rights

As a customer in Morocco, you have the right to:

• Request access to your personal data.

• Ask for correction of inaccurate information.

• Request deletion of your data, subject to legal and business obligations.

• Withdraw consent for certain data uses where applicable.

To exercise these rights, contact us at: storeblaco@gmail.com

7. Cookies and Online Tracking (If Applicable)

If BLACO operates a website, we may use cookies to:

• Improve browsing experience.

• Analyze site performance.

• Remember user preferences.

You may disable cookies in your browser settings, though this may affect website functionality.

8. Updates to This Policy

BLACO reserves the right to modify this Privacy Policy at any time. Any changes will be posted on our website or communicated through official channels. Continued use of our services after changes implies acceptance of the updated policy.

9. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

📧 storeblaco@gmail.com
📍 Service Area: Morocco only